Nov 20, 2017

Jens Bering IBEX Show 2017Jens Bering at the 2017 IBEX show

Online Video-Based Training Modules Will Help Dealer Sales Professionals Demo and Sell Volvo Penta Diesel Powered Boats

On November 15, Volvo Penta announced the launch of a new training support platform designed to help boat dealers sell Volvo Penta diesel powered boats.

The Volvo Penta Sales Academy is comprised of videos and associated resources that will help dealer salespersons understand and convey to prospects the key features and benefits of the Volvo Penta products, systems and service programs.

“The Volvo Penta Sales Academy is the latest effort in our Easy Boating initiative, which aims to make it easier for new and existing customers to enjoy the unique boating lifestyle by removing perceived barriers to entry,” said Jens Bering, Vice President of Marine Sales for Volvo Penta of the Americas.

Dealer salespersons participate in the Sales Academy by watching a series of video modules. At the end of each module the viewer takes an online quiz. The initial modules include:

• Volvo Penta history and products overview with a special focus on IPS
• Electronic Vessel Control (EVC) technology and associated Easy Boating solutions
• Tips on how to demo and sell Volvo Penta systems
• Service and warranty programs that will enhance customer satisfaction long after the sale
• Orientation programs that formally introduce the new owner to his or her vessel

Other new modules will be added over time. The platform also includes a “toolbox” of resources such as product brochures and engine leaflets for quick, easy access.

“A key link in the selling process is the boat dealer’s sales staff,” said Bering. “They are at the front line of customer interaction. The Sales Academy lessons will give them the confidence to demo the Volvo Penta Easy Boating systems – from the dash to the engine room – with all the resources they need for an effective sell directly at their fingertips.”

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VOLVO PENTA NAMES TONY KELLEHER VICE PRESIDENT FOR CUSTOMER SUPPORT AND TRAINING

Tony Kelleher 400Volvo Penta of the Americas today announced the appointment of Tony Kelleher as vice president for customer support and training. 

“Tony Kelleher will lead the customer support and product training teams to further expand and strengthen our partner network capabilities,” said Ron Huibers, president of Volvo Penta of the Americas. “During his tenure as head of our leisure marine business segment, he and his team have made great strides in strengthening our business and relationships with partners and customers. His collaborative approach has developed positive rapport among U.S. and international team members, as well as OEMs and dealer partners.”  READ MORE