Oct 16, 2018

Sam DanzlerJoin industry expert Sam Dantzler and discover why the customer experience is paramount from the initial sales process through the follow-up and service departments; from the emotion created in the marketing department and every other touch point along the way. Sam is well-established as the premier keynote speaker about selling in the powersport and marine industry across North America, and will walk delegates through the psychology on why customer-driven selling is the only thing that will survive within bricks and mortar in this internet-obsessed world.
 
The full agenda for the 2018 Boating BC Conference presented by Mercury Marine is now available online. The day and a half event is jam packed with thought-provoking presentations from our amazing line up of speakers and plenty of opportunities for networking.

The Boating BC conference will be taking place November 20-21st 2018, at the Pacific Gateway Hotel, in Richmond BC.

This is certainly an event you don't want to miss, so if you haven’t done so yet REGISTER HERE.

For further information on the Boating BC Conference please visit: www.boatingbc.ca/events/.

Changing Scene

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The Watersports Industry Association (WSIA) presented NMMA president Thom Dammrich with its 2019 ...
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Mercury Marine presented its 2018 Customer Satisfaction Index (CSI) award to a record number of ...

THOM DAMMRICH RECEIVES WSIA LIFETIME ACHIEVEMENT AWARD

Thom DammrichThe Watersports Industry Association (WSIA) presented NMMA president Thom Dammrich with its 2019 Lifetime Achievement Award during the association’s annual Summit earlier this month. The Lifetime Achievement Award is WSIA's highest honor and recognizes an individual whose career has been dedicated to the progression and promotion of towed water sports. 

The 2019 Lifetime Achievement Award was presented by WSIA's Kevin Michael and Larry Meddock, who both spoke highly of Dammrich, “This man commands respect of every room he goes into. He has great intellect, great advice, and great wisdom.” 

Read More about Thom Dammrich...

 

 

17 for 17: GRADY-WHITE EXCELS AGAIN IN CUSTOMER SATISFACTION RECOGNITION

Grady-White BoatsLong-known in the industry as a leader in customer satisfaction, it’s no surprise Grady-White Boats has again been named a recipient of the National Marine Manufacturers Association (NMMA) Marine Industry Customer Satisfaction Index (CSI) Award. In its 17th year, the award is the trade association’s top recognition for customer satisfaction with new boats. The 2018 honor represents Grady-White’s 17th consecutive award in the fiberglass outboard boat division each and every year the award has been presented.

Read More about Grady-White....

 
 
 
 
 
 
 
 

People

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Raymarine's ClearCruise Augmented Reality (AR) system was chosen as the best marine ...
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