Marina Attendant

Job Title: Marina AttendantType: Seasonal Summer
Company: Big Sound Marina, Parry SoundHours: 30 – 40 hours
Reporting to: Marina ManagerHourly Wage: As per contract

Position Overview

The Marina Attendant’s primary responsibility is to maintain superior guest relations by acting as a liaison between the Marina, its guests, and the public. This would include offering assistance at the dock, greeting all boaters, assisting with bookings, perform pump outs, attending to guests’ concerns, and maintaining marina facilities.

Essential Job Functions

  • Welcome and acknowledge each guest with a smile, eye contact and a friendly verbal greeting using the guests’ names when possible
  • Follow, understand, and practice all Marina policies and procedures (ex: workplace health and safety, environmental, etc.)
  • Assist customers coming to or leaving the docks
  • Cashier any purchases made
  • Pump-out boats
  • Garbage duties – disposing of all garbage into dumpsters, sorting, cleaning bins
  • Dock patrol – cleaning fowl waste from docks
  • Remove weeds from slips and gardens
  • Cleaning of washroom facilities
  • Lawn maintenance – grass cutting and edging
  • Perform other seasonal duties
  • Carry out any other duties that may be requested by the Manager

Requirements:

  • Must be available to work flexible hours Monday to Sunday, five days a week, including evenings, weekends, and holidays
  • Cashier/point of sale experience an asset
  • Must be computer literate (emails and booking software, Dockwa)
  • Must possess superior customer service skills
  • Must work well as a team or individually
  • Strong verbal and written communication skills
  • Detail-oriented and works with a high degree of accuracy
  • Ability to multi-task in a fast-paced environment
  • Knowledge of nautical terminology or the ability to learn quickly is an asset
  • Experience with boats is an asset
  • Ability to swim and tread water for two minutes is an asset
  • Possession of a valid Pleasure Craft Operators card is an asset
  • Possession of a valid First Aid and CPR Certification is an asset

Working Conditions:

  • Required to move, lift, carry, pull, and place objects weighing less than or equal to 30lbs without assistance
  • Stand, sit, or walk for an extended period or for an entire shift
  • Reach overhead and below the knees, including bending, twisting, and pulling
  • Move over sloping, uneven, or slippery surfaces
  • Significant exposure to varying weather conditions
  • May encounter excessive noise from boat engines and equipment
  • May encounter noxious smells from wastewater
  • May encounter hazardous materials, dangerous or toxic substances and chemicals

Benefits:

  • On-site parking
  • Uniform provided
  • Comprehensive training
  • PPE provided

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

To Apply, send your resume to Hr@hindsonmarina.com.