Alumacraft and Manitou Congratulates Dealers for Exceptional Service

CSI

July 29, 2021

Alumacraft and Manitou has announced its boat dealer recipients of the NMMA 2020 Marine Industry Customer Satisfaction Index (CSI) Awards. There were 82 Alumacraft dealers and 36 Manitou dealers recognized this year.

“Customer satisfaction begins and ends with the dealer,” said Manon Pelletier, vice president sales and channel management, BRP Marine Group. “They are the face of our brands and the direct link to the customer’s ownership journey. We are honored to have an incredible dealer network committed to providing best-in-class retail and service experiences to customers and thank the NMMA for recognizing those that go above and beyond.”

The NMMA 2020 CSI Award dealer recipients achieved an independently measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year. Data is collected as part of a survey of customers purchasing a new boat between January 1, 2020 and December 31, 2020. For this reporting period, the program surveyed more than 175,000 customers. The complete list of boat dealers honored with an NMMA 2020 CSI Award are listed at www.boatsatisfaction.com.

Alumacraft dealers recognized include:

Action Sports

Marshall

MN

Mac Sport and Marine Inc.

Superior

WI

Bay Lake Marine

Deerwood

MN

Maces Marine

Pittsfield

MA

Bemidji Marine Inc.

Bemidji

MN

Marine Products

Salt Lake City

UT

Boat Sport Marina Inc.

Eagle River

WI

Mark’s Marine Inc.

Grimesland

NC

Boat Works of South Windsor Inc.

South Windsor

CT

Matteson Marine

Shelbyville

MI

Bob’s Marine

Modesto

CA

McDuffie Marine

Lake City

FL

Boulder Marine Center Inc.

Boulder Junction

WI

Memphis Boat Center

Memphis

TN

Bow & Stern Marine

North Tonawanda

NY

Mercury Service Ltd.

Moose Jaw

SK

Brainerd Sports & Marine

Brainerd

MN

Millers Boating Center Inc.

Ocala

FL

Breaux & Daigle Marine LLC

Pierre Part

LA

Mitchell Marine

LaGrange

GA

Camano Marine

Camano

WA

Moritz Sport & Marine

Mandan

ND

Danny’s Marine LLC

Linkwood

MD

N & B Marine Supply & Service

Bordentown

NJ

Dave’s Sport & Marine

Kaukauna

WI

Nicola Motorsports

Merritt

BC

Dingwall Motors

Sioux Lookout

ON

Noddings’ Sales & Service Ltd.

Bridgewater

NS

Don’s Marine LLC

Lodi

WI

Northshore Sports & Auto Inc.

Sault Ste. Marie

ON

Dranttel Sales & Service Inc.

Saint Peter

MN

Northstar Powersports & Marine

Albert Lea

MN

Duane’s Marine

Virginia

MN

Parma Marine LLC

Parma

OH

Evans Marine

Jasper

AL

Pete Jorgensen Marine

Beaumont

TX

Extreme Performance Inc.

Casper

WY

Proctor Marine Ltd.

Simcoe

ON

Extreme Torque Motorsports

Fredericton

NB

Red River Boating Center

Heber Springs

AR

F & S Yamaha & Marine Inc.

Hanover

PA

Regina Marine Ltd.

Regina

SK

Frontier Powersports LLC

Fergus Falls

MN

Rideau Ferry Marine Ltd.

Rideau Ferry

ON

Galles Marine Inc.

Wisconsin Rapids

WI

Rock River Motor Sports Inc.

Edgerton

WI

Grand Rapids Marine

Grand Rapids

MN

Rugged Marine Supplies

Chester

VA

Great Lakes Marine Service & Sales Inc.

Spirit Lake

IA

Sandhill Boat Co.

Dayton

TN

Honey Creek Tackle

Greenwood

IN

Sealand Marine – NE

Norfolk

NE

Idaho Marine

Boise

ID

Seaman’s Marine Inc.

Honesdale

PA

Indian River Marina

Indian River

MI

Shoreline Solutions

Summerfield

FL

Inland Marine Inc.

Au Gres

MI

Simonar Sports Inc.

Luxemburg

WI

J & K Marine

Detroit Lakes

MN

Spellman’s Marina LLC

Oshkosh

WI

Jalensky’s Outdoors & Marine Inc.

Kenosha

WI

Starboard Choice Marine LLC

Edwardsburg

MI

Kroll’s Inc.

Rosenberg

TX

The Boat House of Anaheim

Anaheim

CA

La Canne’s Marine Inc.

Faribault

MN

The Boat Place                                                                 

Rockville

IN

Lake County Water Sports

McHenry

IL

Tompkins Hardware Limited

Emo

ON

Lake Road Marine Sales

Conneaut Lake

PA

Upper Iowa Marine Inc.

Decorah

IA

Leatherdale Marine

Orillia

ON

Valentine’s Marine Inc.

Sheridan

CO

Little Crow Sports Center

Spicer

MN

Waters Edge Marine

Polk City

IA

Loughborough Lake Marina

Battersea

ON

Wild River Sport & Marine

Canyon

MN

LTD Motors & Marine LLC

Crystal River

FL

Willey’s Marine Inc.

McGregor

MN

Luke’s Town Service

Elie

MB

Woodlake Marine Ltd.

Kenora

ON

M & J Marine Inc.

Mosinee

WI

Young’s Marine LLC

North Platte

NE

 
 
Manitou dealers recognized include: 

Bay Marine Inc.

Kennesaw

GA

Lake Viking Marine

Gallatin

MO

Bay Outboard Marine

Saginaw

MI

Louisa Boat and Motor Sales

Louisa

VA

Branson West Marine & Powersports

Branson West

MO

Malone Motor Sports

Owatonna

TN

Bridgewater Marina

Moneta

VA

Mankato Motorsports

Mankato

MN

Burke’s Marina, Inc.

Raquette Lake

NY

Morse Enterprises

Wisconsin Dells

WI

Carolina Inboard

Irmo

SC

Mueller’s Sales and Service

Random Lake

WI

Causeway Marine

Stafford Township

NJ

Palmetto Boat Center, Inc.

Piedmont

SC

Cedar Lake Sales

West Bend

WI

Reed’s Marine

Delavan

WI

Clark’s Marine Inc.

North Webster

IN

Semper Speed & Marine

Madera

CA

Echo Bay Marina                                                                

Brookfield

CT

Shell Lake Marine, LLC

Shell Lake

WI

Enns Brothers Ltd.

Winnipeg

MB

Sodak’s Marina

Wentworth

SD

Hilltop Marine

Bronston

KY

SPR Motorsports LLC

Pequot Lakes

MN

Huntsville Marine

Huntsville

ON

Sugar Springs Marine & Storage LLC.

Gladwin

MI

Indian Hills Marina

Bernice

OK

Sweetwater Performance Center

Oshkosh

WI

Indian River Marina, LLC

Indian River

MI

The Boat Locker

Hermitage

TN

Inland Auto Boat & RV Sales

Perris

CA

The Boat Shop

Tafton

PA

Kovash Marine

Moorhead

MN

University Marine

Pell City

AL

Krupps Powersports

Edwardsburg

MI

West Lakes Boat Mart

Rome City

IN

For more information about Alumacraft or Manitou, please visit, www.alumacraft.com and www.manitoupontoonboats.com.

Related Posts





Princecraft Boats upgrade their facilities with an investment of over $4 million for the addition of a powder coating line

CMRA

Princecraft boats on April 17, 2024, announced to their employees, a major investment in one of their three Princeville plants, which will include the installation of high-tech powder coating capabilities. The nearly $4 million upgrade marks the largest investment in Princecraft facilities since the early 2000s and will improve operational efficiency, product quality and better poise the company for response to demand.

Read More




Need to Catch up on News This Week?

Every Tuesday we publish a fresh Digest with informative articles pertaining to the Canadian boating and marine industry. Stay up to date with the latest products, research and industry developments.

Missed an Issue of Boating Industry Canada News Week? If you’re looking for a specific issue, or simply want to catch up on previous issues, check out our Boating Industry Canada News Week Archives.

Not signed up for News Week? Subscribe here.



The Hydrobike, a key concept that embodies a vision for the future

DECATHLON, determined to erase the boundary between land and water, introduces its latest forward-thinking concept: the HydroBike. This innovation from the French sports giant aims to democratize access to nature while staying ahead in the transformation of their business model. 

The initial assessment: paddle sports are often inaccessible to less experienced individuals, assuming the acquisition of paddling skills.

Read More


ACR Electronics emergency beacons are designed with one purpose: to save lives.

Hubbell-Marine Stainless steel outlet covers

An all-encompassing and dependable set of vital resources, ACR GlobalFix V5 AIS RLS EPIRB Survival Kits ensure security and survival in waterborne emergencies. The most advanced EPIRB (Emergency Position Indicating Radio Beacon) available, the ACR GlobalFix V5 EPIRB combines 406 MHz satellite connectivity with Automatic Identification System (AIS) functionality.

Read More