CANADIANS AMONG 69 SEA RAY® DEALERSHIPS HONORED FOR EXCELLENCE IN CUSTOMER SATISFACTION
June 26, 2017
Several Canadian Sea Ray dealerships were among the 69 Sea Ray dealerships recognized by the National Marine Manufacturers Association (NMMA) for excellence in customer satisfaction, earning a total of 101 awards and kicking off the CSI Dealer Award Program’s inaugural year. The winning Sea Ray dealerships were individually acknowledged on June 2 by a representative from the NMMA.
“We would like to congratulate all of the dealers who achieved this honor, and extend our gratitude for their hard work and dedication,” said Brad Anderson, Sea Ray president and general manager of Sport Boats and Sport Cruisers. “The satisfaction of our customers is our highest priority, and Sea Ray’s dealers are our primary ambassadors in the field.”
Dealers were eligible to win the award in both the Sales and Service areas of their dealership. Recipients achieved an independently-measured standard of excellence of 90 percent or higher, with the required return percentages, over the past program year. Data was collected as part of a survey among customers purchasing a new boat or engine during the period between January 1, 2016 and December 31, 2016. For this reporting period, the program surveyed more than 122,000 customers.
“Sea Ray’s dealers are committed to providing our boaters with the highest level of service, day in and day out,” said Scott Ward, Sea Ray president and general manager of Sport Yachts and Yachts. “We applaud their continued efforts and commend them for earning this recognition.”
The following Sea Ray dealers received a 2016 CSI Award:
Sales Winners
American Boat Center Inc.
B & E Marine
Clews & Strawbridge
Dockside Marine Centre, Ltd.
Dry Dock Boat Sales
Erwin Marine Sales – Chattanooga
Hurst Marina, Ltd.
Irish Boat Shop – Harbor Springs
Irwin Marine
Island Lake Marine & Sports
Lake Union Sea Ray, Inc.
Lynnhaven Marine
M & P Mercury Sales
M & P Yacht Centre
Marina Marbella S.A.
MarineMax Baltimore
MarineMax Buford
MarineMax Clearwater
MarineMax Dallas
MarineMax Fort Myers
MarineMax Grand Lake
MarineMax Hall Marine – Charleston
MarineMax Hall Marine – Columbia
MarineMax Hall Marine – Greenville
MarineMax Hall Marine – Lake Norman
MarineMax Hall Marine – Lake Wylie
MarineMax Hall Marine – Savannah
MarineMax Joppa
MarineMax Lake Hopatcong
MarineMax Norwalk
MarineMax Pensacola
MarineMax Pompano
MarineMax Port Clinton
MarineMax Rogers
MarineMax Somers Point
MarineMax Stuart
MarineMax Venice
MarineMax Wrightsville Beach
Mau Marine
Modern Yachts
Nunmaker Yachts
Port Harbor Marine
Port Sandfield Marina
Prince William Marine Sales
Quartermaster Marine
Russell Marine – Kowaliga
Russell Marine – The Ridge
Sail & Ski Center
Sea Ray of Cincinnati
Skipper Bud’s – Phoenix
Smith Boys – North Tonawanda
Smith Boys of Conesus, LLC
Spend-a-Day Marina
Sporting Edge Ski & Marine
Sun Country Marine, Inc.
Vallely Sport & Marine
Watercraft Sales
Service Winners
American Boat Center Inc.
B & E Marine
Colony Marine – St. Clair Shores
Deep Creek Marina, LLC
Hamilton Lake Marine, Inc.
Hurst Marina, Ltd.
Hyannis Marina
Irish Boat Shop – Charlevoix
Irish Boat Shop – Harbor Springs
Joe’s Marine
Lake Union Sea Ray, Inc.
Lynnhaven Marine
M & P Mercury Sales
M & P Yacht Centre at Coal Harbor
MarineMax Brant Beach
MarineMax Buford
MarineMax Cumming
MarineMax Fort Myers
MarineMax Grand Lake
MarineMax Hall Marine – Charleston
MarineMax Hall Marine – Lake Wylie
MarineMax Lake Hopatcong
MarineMax Naples
MarineMax Pensacola
MarineMax Rogers
MarineMax Somers Point
MarineMax Stuart
MarineMax Venice
MarineMax Wrightsville Beach
Needhams Marine Limited
Nunmaker Yachts
Peters Marine Service
Port Harbor Marine
Port Sandfield Marina
Prince William Marine Sales
Quartermaster Marine
Russell Marine – Kowaliga
Sail & Ski Center
Sea Ray of Cincinnati
Skipper Bud’s
Spend-a-Day Marina
Sun Country Marine, Inc.
Trudeau’s Sea Ray – Portland
Vallely Sport & Marine
