MERCURY MARINE WINS NMMA CUSTOMER SATISFACTION INDEX AWARD

Mercury CSI Award

 

Feb 16, 2016

Mercury Marine, the global leader in recreational and commercial marine propulsion systems, was awarded the NMMA Marine Industry Customer Satisfaction Index Award for Outboard Engines here Thursday on the opening day of the Miami International Boat Show.

According to the NMMA, the “Marine Industry CSI Awards honor manufacturers who actively measure customer satisfaction and pursue continuous improvement to better serve the customer. Award recipients achieved and maintained an independently measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year, based on information provided by customers purchasing a new boat or engine during the period between April 1, 2015 and December 31, 2015.“

“Measuring our customer’s satisfaction lets us know more about what they are thinking, what they are saying, and allows us to learn and adapt, ultimately reaching a point where we have truly earned their praise,” said Robert Newsome, vice president of engineering standards for NMMA. “We congratulate these 46 manufacturers for their commitment to their customers and creating exceptional boat ownership experiences.”

www.MercuryMarine.com

 

Related Articles

SABRE YACHTS 3000TH HULL, A SABRE 48 SALON EXPRESS, SHIPS FROM THE BOAT BUILDERS RAYMOND YARD

SABRE YACHTS 3000TH HULL, A SABRE 48 SALON EXPRESS, SHIPS FROM THE BOAT BUILDERS RAYMOND YARD

The very first Sabre yacht, was a Sabre 28 sailboat appropriately named Patience. Sabre repurchased her from her original owners ten years ago. She is still in perfect condition but like any 40 year old boat she did need some attention to get her back to her Bristol condition. She had been sold in 1971 to our local dealership Handy Boat and her retail price with options was $14,335.00.
BOATUS SKEWERS LATEST ‘BIG ETHANOL’ EFFORT TO SUPPORT GOVERNMENT ETHANOL MANDATE

BOATUS SKEWERS LATEST ‘BIG ETHANOL’ EFFORT TO SUPPORT GOVERNMENT ETHANOL MANDATE

ALEXANDRIA, VA, May 16, 2017 –“Big Ethanol” is at it again. In a new advertising campaign timed with the start of boating season, the Renewable Fuels Association (RFA), the leading trade association for America’s ethanol industry, continues to spread mistruths in its support of the Renewable Fuel Standard (RFS), a 2005 law that mandates the blending of biofuels such as corn-ethanol into our gasoline.

 

 

 

MARLOW MAINSHIP HOLDS PRODUCT DEMONSTRATION ANNOUNCES ENHANCED BUILDING TECHNIQUES

MARLOW MAINSHIP HOLDS PRODUCT DEMONSTRATION ANNOUNCES ENHANCED BUILDING TECHNIQUES

Marlow-Hunter, LLC, the manufacturing arm for Hunter sailboats and Mainship trawlers, now known as Marlow-Hunter (MH) and Marlow-Mainship (MM), brought together dealers and prospective dealers for the formal unveiling of the revamped introduction of the MM32 and MM37 at Marlow Yachts Sales facility in Palmetto, FL.  

Canada’s Marine Retailers Band Together to Form New Canadian Marine Retailers Association

CMRA

The provincial marine associations from across the country, collectively representing over 80,000 jobs and $9.2B in national annual economic impact, announced the formation of a new national association whose mandate will be to represent the interests of recreational boating including recreational boat retailing and brokering, boat and engine & trailer sales, accessories, slip rentals, service, storage, fuel sales and more. Headquartered in Penetanguishene, Ontario, the newly formed Canadian Marine Retailers Association (CMRA) will focus on national issues facing the sector.

“The formation of a national voice to address the many aspects of our sector that affect the jobs and lives of Canadians from coast to coast is something many of our provincial associations have been calling for, for years,” says Brett Ramsey, President of Boating Ontario. “This is a positive step to ensuring issues facing our sector are represented to decisionmakers in the federal government.” READ MORE

Changing Scene

Need to Catch up on News This Week?

Every Tuesday we publish a fresh Digest with informative articles pertaining to the Canadian boating and marine industry. Stay up to date with the latest products, research and industry developments.

Missed an Issue of Boating Industry Canada News Week? If you’re looking for a specific issue, or simply want to catch up on previous issues, check out our Boating Industry Canada News Week Archives.

Not signed up for News Week? Subscribe here.

Just Launched

No posts

Five Impressive Features of the New Marex 440 Cruiser

The Marex 440 Cruiser is a beacon of innovation, representing the newest generation of cruisers embellished with modern design lines and groundbreaking innovations. Spanning a length of 13.70 metres and flaunting a maximum beam of 4.27 metres, this elegant vessel is destined to become the jewel of the Marex brand. Here, we explore five key aspects of the Marex 440 that redefine the cruising experience.

1. Diverse Modifications: The Marex 440 is available in two distinctive modifications: the 440 Gourmet Cruiser, boasting a vast U-shaped kitchen layout, and the 440 Scandinavia Version, featuring an additional enclosed salon for dining. These modifications are meticulously designed to offer a versatile cruising experience, whether you prefer an expansive kitchen or an additional dining space, catering to diverse preferences and lifestyle needs. READ MORE

Stainless steel outlet covers built for harsh weather

Hubbell-Marine Stainless steel outlet covers
Hubbell-Marine Stainless steel outlet covers

Stainless steel combines long-lasting corrosion resistance with an attractive, classic appearance to enhance any deck. That’s why Hubbell Marine uses it in its premium Stainless Steel Flip Covers to protect electrical terminals from impacts, weather, even curious children and pets.

Both styles of Hubbell Marine Stainless Steel Flip Covers, and associated hinge pins, springs and mounting hardware, are built from heavy-duty polished 316 stainless steel. The easy-to-clean covers are enhanced by durable elastomer base gaskets and EVA back gaskets for weatherproof reliability. READ MORE

People