Boating Ontario hosts the Best Practices workshop on March 27, 2014 from 8:00 am to 4:30 pm at the Nottawasaga Inn and Resort in Alliston, ON. There is still time to register for this event.
Highlights of the day include:
Sam Dantzler
Internal Focus – Keynote Speaker
"Would my business run just as well with me not there? Why won't my staff just do what I want them to do?" How many of us struggle with these questions in our dealerships? If you give as much importance to Employee Satisfaction Index (ESI) as you do to Customer Satisfaction Index (CSI), what would the change in your dealership look like? Sam Dantzler will explore the actual behavioral science behind getting your employees onboard to create the necessary show to hold margins and create repeat & referral business for years to come. Once you realize what is needed to create the intense bond with your team to do the right thing and treat the business with "owner's eyes," the steps to implement seems to fall into place.
Liz Walz
Leading the Pack
To stay ahead in today's economy, you need insight into the best practices that are driving success for leading marine businesses. In this session, you will learn twelve proven techniques to improve your results now and moving forward, and where to turn to put them into place immediately.
Matt Gruhn
The Most Important Question
To stay ahead in today's economy, you need to know the answer to the most important question you can ask about your business. And you need to have the proper tools to deliver on that answer. In this session, you will learn new ways to position your business for success and be exposed to resources that will help you achieve that success.
Ken Price
Your Boating Ontario Insurance Program
Ken Price from HUB International HKMB Inc., will provide an overview of the Boating Ontario Insurance program for all Boating Ontario Dealers. He will include his forecast for future premium rate changes and Ken will provide insight on activities aimed at keeping your rates down. The Boating Ontario Insurance Program is owned by all Boating Ontario Associate Members.
Jeff McLean
A Perspective from the Finance World
Jeff McLean from Dealerplan Peterborough, will share his expertise about foreign exchange and how dealers might consider hedging and future options to protect against the fluctuation in the currency market. He will give his perspective on future interest rates and provide an overview on which banks are actively seeking loans in the retail boating market. Jeff will also discuss Canadian Revenue Agency audits on boat dealers receiving fees from banks for dealers assisting with boat financing.
Discussions will include:
• What can the Boating Ontario Dealer Association do for you?
• Canada / USA Exchange Rates and Hedging
• Should the association members have a standard administration fee for the processing of licenses, registration etc.?