Teresa Syer


Oct 31, 2017

GET YOUR CREW ON BOARD – If you’re looking for a defendable, competitive advantage then you need to own a Customer-Centric culture. This means that your entire crew, in all positions, at all levels are making your customer their priority. With everyone focused on your customer and the customer being at the heart of all decision making, you’ll transform to a customer-centric culture. It’s a culture, not an event! The transformation builds over time and generates your brand’s reputation for service excellence, and results in superior customer retention and monetary gain. Teresa Syer is the dynamic closing keynote speaker at the 2017 Boating Ontario Conference, November 26 to 28, 2017. Register before October 31 and save!


Boating Ontario Awards of Excellence

Nominations are still being accepted for the Boating Ontario Awards of Excellence

Do you know of someone that has done some extraordinary things within the marine industry? The Boating Ontario Awards of Excellence are a celebration of success and an opportunity to recognize those who have made significant contributions to Ontario’s recreational boating industry. There are four distinct Boating Ontario Awards of Excellence:

W. J. Robertson Award recognizes an individual who has demonstrated an outstanding contribution and has expressed an appreciation for the Boating Ontario Association.
Gord Blake Visionary Award recognizes an individual or business who have made an outstanding contribution in the field of innovation or successfully leveraged an opportunity for visionary leadership within the boating industry.

Robert Eaton Environmental Award celebrates individuals and businesses who are dedicated to environmental responsibility and stewardship while contributing their time and effort to advancing their efforts in the Boating Ontario Clean Marine program.

President’s Award recognizes an individual who has demonstrated an outstanding contribution with long-term impact to the boating industry.

Nominations instructions are at:

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