SEVERAL CANADIAN DEALERS MAKE MONTEREY BOATS TOP CSI AWARDS
Sept 19, 2017
Monterey Boats is proud to announce the Top Ten Monterey CSI Dealers for 2017! These dealers earned the highest marks from their returned Customer Service Surveys for the 2017 Model Year. The awards were presented during the Monterey Boats annual Dealer Conference held at the Boca Raton Resort & Club in Boca Raton, Florida. The surveys rate each dealer on the customer’s sales experience, as well as their service experience. These dealer recipients achieved an independently measured standard of excellence of 90 percent or higher in customer satisfaction during the program year.
“The responses that we have received from our customer service surveys demonstrate the commitment and loyalty that our dealer partners show towards their customers. Our dealer partners play a vital role in providing a positive experience to the consumer. We are fortunate to have such an outstanding dealer partner network, and consider it an honor to be able to present these awards to them. We applaud them for achieving excellence every day in their sales and service practices and are proud to have them represent our brand”, said Monterey Boats Co-Chairman, Charles Marshall.
Awards for the highest ranking scores for Customer Satisfaction Index are as follows:
• Tern Harbor Marina
• Coty Marine
• Gordon Bay Marine
• Anchor Marine
• Mount Dora Boating Center
• Don Hyde Marine
• Bayview Yacht Harbour
• North Florida Yacht Sales
• Mau Marine
• Bassett Yacht & Boat Sales
Monterey Boats, a leading independent boat manufacturer, specializes in building premier quality sport boats, M-series, super sports and sport yachts. Monterey’s current line features 26 models ranging from 19’ to 40’, including our exciting Surf Edition models. Monterey has a growing worldwide dealer partner network, a dedicated staff of more than 500 skilled boat builders, and is an industry leader in designing and building superior outboard and stern-drive powered boats. In 30 years, Monterey has produced well over 35,000 boats and generated over one billion dollars in sales. Every Monterey boat is also NMMA certified and backed by its exclusive MVP Lifetime Limited Warranty to assure the ultimate in customer confidence and satisfaction.
For more information: www.montereyboats.com