NEW BOAT LINE ADDED AT GEORGE’S MARINE & SPORTS

Grady White Fisherman

George’s Marine & Sports has added Grady-White Boats to their line-up.  This premium brand of family sport fishing boats will complement their exiting line up of Nitro, Tracker, Mako and Crestliner fishing boats, along with their other manufacturers: Regal, Bayliner, Harris FloteBote and Sea-Doo.   A Grady-White boat offers customers who enjoy larger waterways options second-to-none in the same class of watercraft.   George’s staff recently attended the Grady-White conference which included an in-depth look at the building and assembly process, upgrades to the 2015 product line and technical resources.  With this extensive training, the George’s team will be able better share with customers the incredible value in every Grady-White boat.   

Grady-White crafts a variety of versatile, high-quality center console, dual console, express cabin, walk-around cuddy cabin and coastal explorer family fishing boats from 18 to 37 feet. Grady-White is a private family-owned company where boats are designed through close customer input and built by craftsmen with a longstanding, sincere focus on exceptional attention to detail, in everything they do.  

Awards & Recognition

George’s Marine & Sports has been named Best In Class for Customer Service and one of the Top 100 dealers in North America by Boating Industry as well as being recognized by Regal Marine as the #1 Dealer in Canada and #7 in the world.  

“Out of the thousands of boat dealers in North America, only the very best make the Top 100 list,” said Boating Industry Editor in Chief Jonathan Sweet. “These companies are the elite of the marine industry, excelling at all aspects of their business. The Best In Class for Customer Service award is one every dealer strives to achieve.  This year George’s was given this prestigious award for outstanding work in customer relations, their specialized Customer Care and Warranty departments along with the top CSI scores.”.  Jeff Wilcox, President of George’s Marine & Sports stated, “It is a great honour for our staff to be placed among these select dealers in North America by Boating Industry.  I am very proud of our staff.  They’ve worked hard to achieve excellence and now have been rewarded.  I can’t thank our customers enough for their trust and loyalty over the past 45 years. With their support we have grown to three locations in Eastern Ontario.”   The Top 100 is an annual list of dealerships that are unsurpassed in business operations, professionalism,marketing tactics, customer service and more.  This year marked the 10th anniversary of the Boating Industry Top 100 program. 

George Marine

“We were very pleased to be named the Top Regal Dealer in Canada.” said Wilcox.  Since becoming a part of the Regal family in 2009, George’s knew it was involved with a leading boat manufacturer. Regal Marine was founded by Paul and Carol Kuck in 1969. Their philosophy of faith and stewardship guides this business to exceed boaters’ expectation with quality products and innovation in the industry. In 1995 their patented FasTrac Hull was launched garnering numerous accolades and awards.  For George’s to be named the Top Canadian dealer within 5-years of carrying this well-respected manufacturer is a huge accomplishment and boasts well to their commitment to the boating industry. 

Along with these awards, George’s has once again received their recertification as a Brunswick Master Dealer and Five Star Marine Industry Certified Dealer. These programs provide dealers with a set of criteria designed to create continuous improvement across all departments and, in turn, develop processes for meeting and exceeding customer expectations. The criteria and business best practices address the quality of dealer sales, service, parts, follow-up, facilities, as well as employee and customer satisfaction. Criteria compliance is verified by an independent program consultant, and dealers are re-evaluated every year to ensure they continue to meet the certification requirements.   

For consumers this means a consistent, recognizable standard of customer service regardless of the brand, type of boat, size of dealership or location.

 

 

 

 

 

 

Related Posts





NMMA Canada’s Day on the Hill event hits a new high in 2024

CMRA

While the Day on the Hill lobby session has been a key activity for NMMA Canada for many years now, I feel that the event hit a new high in the 2024 session in Ottawa on May 27 and 28th.

Lead by Executive Director Marie-France MacKinnon and executed by her team and their public affairs firm, BlueSky Strategy Group, the results were impressive. The NMMA Canada Board of Directors were organized into teams with business interests and special skills matched up to politicians and senior bureaucrats to most effectively present the marine industry’s agenda of issues. 

Read More




Need to Catch up on News This Week?

Every Tuesday we publish a fresh Digest with informative articles pertaining to the Canadian boating and marine industry. Stay up to date with the latest products, research and industry developments.

Missed an Issue of Boating Industry Canada News Week? If you’re looking for a specific issue, or simply want to catch up on previous issues, check out our Boating Industry Canada News Week Archives.

Not signed up for News Week? Subscribe here.



The Hydrobike, a key concept that embodies a vision for the future

DECATHLON, determined to erase the boundary between land and water, introduces its latest forward-thinking concept: the HydroBike. This innovation from the French sports giant aims to democratize access to nature while staying ahead in the transformation of their business model. 

The initial assessment: paddle sports are often inaccessible to less experienced individuals, assuming the acquisition of paddling skills.

Read More


Compass works when electronics don’t

Hubbell-Marine Stainless steel outlet covers

Even in the event of an onboard power failure, a Ritchie Navigation SuperSport Helmsman SS-1002 magnetic compass still works. Plus, when the vessel is moving slowly in fog or while trolling, it can do something a GPS can’t: show the actual heading in real time. As a back-up to modern electronics, it’s a vital navigational tool that belongs on every commercial and recreational boat.

Read More